Our Expertise

We are experts in a wide variety of domains, technologies and authoring tools. Coupled with our time tested development methodology and on-site presence, we have successfully developed comprehensive documentation for companies large and small.

But our true value comes from our deep expertise in the art and science of developing technical documentation. Before we begin any project, we conduct a thorough analysis of the project. Some of the considerations we take into account:

• What type(s) of documentation make(s) most sense to communicate the desired information?
• How to split and structure the documents if there is too much material and/or the material is immensely complicated?
• Based on the target audience, what are the essential elements in the document(s)? What is the right level of technical depth?
• Based on the domain and technical depth, what is the best background for our Technical Writer?
• What are the best tools to use for the desired document types and formats?
• How to reduce re-branding, translation and localization costs? How to design for easy maintenance?
• What is the optimal use of graphics and screenshots?
• What is the optimal use of single sourcing and/or XML?
• What is the best design to make the document(s) aesthetically pleasing and complementary to company’s brand?